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IBAIS University
Faculty of Arts
Department of Tourism & Hotel Management

Bachelor of Arts in Tourism and Hotel Management

The primary objective of the Bachelor program in Tourism & Hotel Management is to produce skilled manpower and competent personnel well trained to meet the demand of the Tourism sector. Since, Tourism is a profitable sector both for Private and Government undertakings, there is a high demand world-wide for professional degree in this sector. Responding to this demand, IBAIS University as one of the pioneer started this program in Bangladesh. IBAISU has also entered into a collaborative arrangement with Bangkok University, Thailand, College of Tourism & Hotel Management, Cyprus institutions known for their rich academic standard for this kind of Professional Education. Under this collaboration students will study 1st & 2nd year at IBAIS University. After completing 1st and 2nd year (at least 65 credit hours) at IBAIS University, students will be awarded an Associate Degree in Tourism and Hotel Management.   And after completing 3rd & 4th year (Rest 65 credit hours) either in Bangkok University or in College of Tourism & Hotel Management; students can finally get the Bachelor Degree from the respective University. Or else, students who will not transfer their credits to foreign universities can get the Bachelor Degree from IBAIS University.

 

The program focuses on hotel operational skills, management practice in the tourism and hospitality industry. It also offers a variety of exciting activities to enrich students' educational experience including local and overseas training. We have full-time lecturers and professionals who are experts in various sectors of the tourism and hospitality industry, to provide individual academic and professional training advice.

 

Career Opportunities:

 

Graduates of Tourism & Hotel Management are recognized as skilled manpower throughout the world. They have worldwide career opportunities in Tourism & Hotel Business, Hospitality Industry, Travel Agencies, Five-Star Hotels, Airlines etc. Moreover, they can also build career as Tour Entrepreneur, Tour Operator, Travel Consultant, Conference & Special Events Manager, Restaurant Owner/Manager, Hotel Owner/Manager etc.

 

Exchange Program with Bangkok University:

 

Ohio University, USA                                       Osaka International University, Japan

Southern Illinois University, USA                      Osaka University of Economics, Japan

University of New Orleans, USA                      Deakin University, Australia

Fairleigh Dickinson University, USA                  Management Center Innsbruck, Austria

University of Nebraska-Lincoln, USA   University of Applied Sciences, Austria

University of Montana, USA                             University of Canberra, Australia

Pittsburg State University, USA                        Satakunta Polytechnic, Finland

St. Michael’s University, USA              Mikkeli Polytechnic, Finland

Dohto University, Japan                                    Aalesund University College, Norway

Kansai Gaidai University, Japan                        Hedmark University College, Norway

 

Admission Requirements:

Every applicant, without any exception, must fulfill the admission requirements as laid down by IBAIS University. Admission test and interview for admission into the first trimester will be held three times a year. No interim or supplementary admission test or interview will be arranged.

 

A higher secondary certificates or its equivalent in Science, Arts, Commerce or other fields of study is the basic educational requirement. Minimum five subjects in O-level and two subjects in A-level education are required. Minimum qualifying GPA to be eligible to apply is 2.5 individually in SSC/ ‘O’ level and HSC/ ‘A’ level examinations. The students who have completed SSC and HSC under division system will have to have minimum 2nd division in both SSC and HSC.

 

For all foreign certificates, the University as per rules of Bangladesh Government will determine equivalence.

 

Degree Requirements:

 

Completion of 135 credit hours courses as follows:

 

General Education                                                        33        credit hours

Professional Foundation Courses                                  27        credit hours

Professional Required Courses                                     54        credit hours

Major Electives                                                            09        credit hours

Free Electives                                                               06        credit hours

Dissertation                                                                  06        credit hours

Total   135      credit hours

 

Passing of all courses individually and maintaining a minimum CGPA of 2.5.

 

Duration:

A student under normal work load will have 12 credit hours per trimester for undergraduate programs. Four years will be required for completion of a Bachelor degree.

 

This Bachelor Degree program is subdivided as follows:

 

  • First Year - Freshman Year
  • Second Year - Sophomore Year

 

After completing First Year and Second Year (65 credit hours), an Associate Degree will be awarded in Tourism and Hotel Management by IBAIS University.

 

  • Third Year - Junior Year
  • Fourth Year - Senior Year

 

After completing First, Second, Third & Fourth Year (135 credit hours), Bachelor Degree will be awarded in Tourism and Hotel Management.

List of Courses

 

General Education

 

A minimum of 33 credit hours are required. Students are required to enroll in ILB100 Study Skills*, Arts Appreciation* and courses in each of following areas: Humanities and Language; Social Sciences; Mathematics and Science; and Physical Education and Recreation in order to fulfill the requirement. Credit hours required for those areas are 14, 9, 9 and 1 respectively.

 

Humanities & Language                                           (A minimum of 14 credit hours)

 

Course Code  Course Title                                                   Credit Hours

 

ILB 100           Study Skills*                                                    1.0

IEN 103           Critical Reading                                                3.0

IEN 104           College Writing                                                3.0

IEN 105           Communicative English                                    3.0

ILB 107           Ethics                                                               3.0

ILB 108           Critical & Creative Thinking                              3.0

ILB 113           Arts Appreciation*                                           1.0

 

*Required

 

Social Sciences                                                           (9 credit hours)

 

Course Code  Course Title                                                   Credit Hours

 

ILB 101           General Psychology                                          3.0

ILB 109           Politics & Government                                     3.0

ILB 110           Intercultural Studies                                          3.0

 

Mathematics and Science                                         (9 credit hours)

 

Course Code  Course Title                                                   Credit Hours

 

IMA 101          Fundamental Mathematics                                 3.0

IIT 201            Computer & Information Technology                3.0

ISC 201           Man & Environment                                         3.0

 

Physical Education and Recreation                          (A minimum of 1 credit hour)

 

Course Code  Course Title                                                   Credit Hours

 

IPE 101           Classical Music                                                1.0

IPE 102           Ballroom Dance                                                1.0

IPE 103           Volleyball                                                         1.0

IPE 104           Basketball                                                        1.0

IPE 105           Badminton                                                        1.0

IPE 106           Table Tennis                                                     1.0

IPE 107           Games Activities                                               1.0

IPE 108           Tennis                                                              1.0

IPE 109           Golf                                                                  1.0

IPE 112           Classical Dance                                                1.0

 

Professional Education                                              (90 credit hours)

 

Professional Foundation Courses                             (27 credit hours)

 

Course Code  Course Title                                                   Credit Hours

 

IAC 101          General Accounting                                          3.0

IMG112           Management                                                     3.0

ICS 202           Introduction to Business Computing                  3.0

IEN 203           English for Business Purposes                          3.0

IST 203           Statistics for Social Sciences                             3.0

IMK212          Marketing                                                         3.0

IHT 221           Introduction to Hotel and Tourism                     3.0

ICA 222          Modern Presentation Techniques                      3.0

ICA 223          Public Speaking                                                3.0

 

 

Professional Required Courses                                (54 credit hours)

 

Course Code  Course Title                                                   Credit Hours

 

IHT 211           Human Resource Management in

Hotel and Tourism                                            3.0

IHT 222           Tour & Travel Agency Management                 3.0

IHT 254           Hotel Management & Operations                      3.0

IHT 311           Hotel & Tourism Marketing                              3.0

IHT 324           Tourist Behavior                                               3.0

IHT 328           Transportation                                                  3.0

IHT 332           Airline Business                                                3.0

IHT 352           Food Service Operations-I                               3.0

IHT 353           Front Office Operations                                    3.0

IHT 354           Restaurant Management                                    3.0

IHT 355           Food Service Operations-II                              3.0

IHT 356           Food Preparation-I                                           3.0

IHT 357           Food Preparation-II                                         3.0

IHT 358           Housekeeping                                                   3.0

IHT 402           Tourism Planning & Development                     3.0

IHT 403           MICE Management                                          3.0

IHT 404           Resort Development & Management                 3.0

IHT 411           Computer Reservation Systems                         3.0

 

Major Electives                                                         (9 credit hours)

 

Course Code  Course Title                                                   Credit Hours

 

IHT 224           Geography of Tourism                                      3.0

IHT 273           Survey of Arts and Cultures                              3.0

IHT 301           English for Hotel & Tourism                              3.0

IHT 302           Law & Regulations of Hotel and Tourism          3.0

IHT 321           Sustainable Tourism                                          3.0

 

Free Electives                                                                        (6 credit hours)

 

Course Code  Course Title                                                   Credit Hours

 

IFR 100 French                                                                        3.0

IGR 100 German                                                                      3.0

ISP 100 Spanish                                                                       3.0

IBH 100 Bangla for Foreigners

 

IHT 450 Dissertation                                                 (6 credit hours) 

 

Syllabus

 

Humanities and Language

 

ILB 100 Study Skills

The development of study skills in higher education, in terms of time-managing, note -taking, reading-skills, report writing and library usage.

 

IEN 103 Critical Reading

Emphasis on applying critical inquiry skills to varied and challenging reading materials. Included analysis, synthesis, and evaluation written discourse.

 

IEN 104 College Writing

This course is designed to help students develop their writing, reading, and thinking skills. Emphasis is on the writing process. Through inventing and elaborating ideas, drafting, revising, and editing, students write in a variety of contexts for a variety of purposes. These purposes include description, narration, exposition, and argumentation.

 

IEN 105 Communicative English

This course develops students’ communicative competence through effective integrated use of language skills in listening, speaking, reading and writing. Students will learn how to give discussions, presentations, speeches, and to participate in debates.

 

ILB 107 Ethics

A study of metaphysical and ethical background, idealism, materialism, naturalism, existentialism, ideal aim of life, and ethical standard. The practice of solving current ethical issues, and social responsibilities of individuals are included.

 

ILB 108 Critical and Creative Thinking

A study of logical thinking, process of reasoning, the structure of deductive and inductive arguments, syllogism, enthymeme, basic symbolic logic, induction by enumeration, and Mill's methods.  This course also includes fallacy and critical analysis of arguments found in daily life. Theories of creative thinking are included. The development techniques, factors and activities related to creative thinking are focused upon.

 

ILB 113 Arts Appreciation

A study designed to acquaint students with art philosophies their elements, principles and values.

 

 

Social Sciences

 

ILB 101 General Psychology

To introduce students to the fundamental knowledge human behavior and nature; a disciplinary study of the development of the various branches of psychology; fundamental physiology relating to psychology, growth and development; motivation, emotion; perception, learning, attitude, personality development and human relations.

 

ILB 109 Politics and Government

A study of important political theories; governmental structures and political systems of global influential countries. Bangladesh and some other countries in Southeast Asia; comparisons of Thai government with selected foreign governments.  Students also study Bangladeshi constitutions, civil rights and elections.

 

ILB 110 Intercultural Studies

A comparative study of various contemporary cultures designed to improve students’ global perspectives and wider their horizons. Emphasis will be on customs, traditions, arts, beliefs and values.

 

 

Mathematics and Science

 

IMA 101 Fundamental Mathematics

A survey of elementary principles of mathematical problem solving; conceptual ideas using algebra; sets, permutations and combinations; relations and functions; graphs and trees. This course is designed to bring a workable knowledge of the subject that can be used in everyday life of undergraduate students.

 

IIT 201 Computer and Information Technology

An introduction to the computer: hardware and software systems, a study of computer applications, information presentation, computer networks, electronic mail, influence of computers on society and future of computering.  Extensive hands-on experiences with a broad range of computer applications will be emphasized.

 

ISC 201 Man and Environment

A study of the current and future impact of scientific and technological growth on the environment, society, and economy, investigation of the problems of energy resources, population, and environmental changes; the balance of ecosystem and environment protection that can lead towards a sustainable development.

 

 

Physical Education and Recreation

 

IPE 101 Classical Music

A study and practice of exercising skills by moving correctly and gracefully to the classical music.

 

IPE 102 Ballroom Dance

A study and practice of the basic skills and styles of ballroom dance.

 

IPE 103 Volleyball

A study and practice of the basic skills such as serving, setting, passing and spiking, including basic instructions on rules and team play.

 

IPE 104 Basketball

A study and practice of the basic skill passing, ball-handling, man-to-man defensive play, basic rules, strategies, and team play.

 

IPE 105 Badminton

A study and practice of the basic skills such as strokes, single and double play, strategies, rules and interpretations.

 

IPE 106 Table Tennis

A practice of the basic rules, strategies, and techniques, which also include bat-handling, step movements, and scoring.

 

IPE 107 Games Activities

A study of the basic knowledge and type of group recreational activities designed to create unity and relaxation among the players as well as to physical fitness.

 

IPE 108 Tennis

A study and practice of the basic skills, rules and strategy in game play.

 

IPE 109 Golf

A study and practice of the basic skill, etiquette and participation of golf.

 

IPE 112 Classical Dance

An introduction to basic classical dancing techniques. This course will familiarize students with classical dance through active participation.

 

 

Professional Foundation Courses

 

IAC 101 General Accounting

A study of the fundamental concepts in accounting and the nature of accounting; the double-entry system; the accounting equation; recording in the general journal; significance of the financial budget; analyzing of financial records and business financial systems such as traveling, hotel and real estate. This course also focuses on financial analysis techniques applied to management planning, control and decision-making including cost and budget procedure.

 

IMG 112 Management

A study of the principle of management; the functions of managers with regard to planning, organizing, staffing, motivating, communicating, coordinating, and controlling.

 

ICS 202 Introduction to Business Computing

A study of the use of computers in business, with the emphasis on applications of micro-computers in publications, storage, of data, letters, reports, documentation, data files, data feeding, data presentations, printouts, spreadsheet programs, report printings, and graftings, all based on software packages.

 

IEN 203 English for Business Purposes

This course introduces students to the study of business language and its technical terms. Students will also practice the writing of personal and business letters, inquiry letters, letters of persuasion, memorandums, resumes, and application letters.

 

IST 203 Statistics for Social Sciences

A study of the definition, scope and importance of statistic for social sciences research, data collection, frequency distribution and analysis, the measures of central tendency, the measures of dispersion, with the emphasis on the theories of sampling.

 

IMK 212 Marketing

A study of the principles, definitions, scope, significance, functions, and services of marketing; the classification of products and the planning selection of channels of distribution; the pricing policy, the sales promotion; an analysis on selecting the target market; the environment that affects the marketing; means of marketing control.

 

IHT 221 Introduction to Hotel and Tourism

Concept of Tourism. Types of Tourism. Definition of Tourism and Tourist.  Study of the ideas on tourism and the factors which such ideas; the components of tourism, the organization of to the effects of tourism on the socio-economic conditions of the country, and on tourism development. The course also familiarizes the students with an overview of the hospitality industry.

 

ICA 222 Modern Presentation Techniques

A practical course concerning processes, techniques and strategies of both formal and informal successful academic and professional presentation. Emphasis on audience and situation analysis, preparation of materials and content, technological utilization, verbal and non-verbal performance as well as creation of other supporting activities.

 

ICA 223 Public Speaking

A practical course in public speaking. Emphasis on message organization, critical evaluation, evidence and reasoning. Basic principles are applied in a variety of formal and informal public speaking situations.

 

 

Professional Required Courses

 

IHT 211 Human Resource Management in Hotel and Tourism

This course serves as an introduction to the concepts function of human resource management in organizations especially in the hotel and tourism industry. It includes organization and coordination of personnel practice and methods: recruitment, training and development, career planning, discipline, employment, working conditions, performance evaluation, health and recreation, compensation and termination. Hence, these interpersonal relationships, small group, and organizations will provide the basis for understanding the dynamics of effective organizational behavior.

 

IHT 222 Tour and Travel Agency Management

Introduction to travel and tourism services. Tour Operations. Preparation of Tour Itinerary and costing. Guiding techniques.  Study of the various forms of tourism management, comprising the target setting, planning the formulation policies appropriate for the management of retailing in the business; the entrepreneurship in tourism, methods of tour management; ticketing; the reservation of boarding rooms at both government and private organizations; the renting of vehicles; passport and visa processing, and other services.

 

IHT 254 Hotel Management and Operations

This course provides an overview of hotel operations, emphasizing on-line Job skills, policies and types of organization. Theoretical management concepts are also covered and operational management issues are examined in relation to the planning, product development, marketing and promotion. Field trips are a part of this course.

 

IHT 311 Hotel and Tourism Marketing

This course is designed to give an overview of marketing principles related to the hotel and tourism industry. The focus will be on the application of marketing mixes, product planning, salesmanship, hospitality, marketing, sales aids and the use of various marketing strategies and promotional activities to achieve success in the industry.

 

ITH 324 Tourist Behavior

A study of the consumer behavior and the demands and behavior of tourists in terms of demographic (age, sex, education, status), religion and culture, emphasizing practical applications of psychological principles. Also, key behavioral factors influencing tourism choices are explored.

 

IHT 328 Transportation

A study of the fundamental forms of transportation, and the various kinds of transportation by water, land, and air; a study of the principles of the transit system; and analysis of the feature of different vehicles; the time schedule; transportation expense transit fares, sales promotion and the problems in competition and cooperation between the concerned groups.

 

IHT 332 Airline Business

The information concerning both domestic and international airline companies, including the arrangement of timetables and air fares; a study of the rendering services, reservations, the regulations of immigration and emigration, the customs duties system, and the international agreement related to the airline business; field trips are also provided.

 

IHT 352 Food Service Operations-I

This course is intended to give students an introduction to food and beverage operations from planning and purchasing through production, nutrition and service.

 

IHT 353 Front Office Operations

A study of the structure of the Front Office operation in room reservations, reception, registration, assignment of guest rooms and other services in relation to the Front Office.

 

IHT 354 Restaurant Management

A study of catering and restaurant management; the duties and responsibilities of the manager and others responsible for the catering services; policy formulations; supervision; demand estimation; sales and marketing; quality control; procurement and calculation of cost and expenditure; and other topics related to controlling of food and beverages.

 

IHT 355 Food Service Operations-II

It includes methods controlling food, beverage and labor costs in food service establishments. Also, banquet and catering service, table setting and types of serving will be covered.

 

IHT 356 Food Preparation-I

Chemical and physical factors affecting food preparation, experimental methods applied to food preparation problems, Food technology, Biotechnology, Culinary techniques, Sociocultural and ethnic food consumption issues and trends, Food safety and sanitation, Environmental issues related to food, Role of food in promotion of a healthy lifestyle, Promotion of pleasurable eating, Food and nutrition laws/regulations/policies

 

IHT 357 Food Preparation-II

Applied sensory evaluation of food, Calculate and interpret nutrient composition of foods, Apply food science knowledge to functions of ingredients in food, Demonstrate basic food preparation and presentation skills, Modify recipe/formula for individual or group dietary needs

 

IHT 358 Housekeeping

Services in relation to Housekeeping Office for preparation of guest rooms, preparation and decoration of the hotel and conference rooms as well as other related services. Organising the Housekeeping department, Rooms and floors-practices and procedures, housekeeping control desk, floor linen room, public area, linen and uniform room, housekeeping practices, other housekeeping knowledge

 

IHT 402 Tourism Planning and Development

A study of travel patterns and market forces and then economic, environmental, social and political impacts. The concepts approaches, processes and models involved in planning and developing a tourist's destination. An investigation of public policy and interrelationships between community and tourism development. Role of National Tourism Organization. Public-private partnership in Tourism.

 

IHT 403 MICE Management

This course focuses on the roles and responsibilities of professional hospitality meeting planners and hotel convention sales/service managers for purposes of planning or hosting a major convention, a corporate association, or special group meeting event.  A detailed review of the factors necessary for successful convention and meeting is conducted with emphasis on the various methods employed to enhance both program and attendance. Group project will be assigned.

 

IHT 404 Resort Development and Management

This course is designed to give the students an understanding of resort development including planning and operation of individual destination resorts. Analysis of resort concept, history, master planning, environmental impact, facility design, maintenance and operational management will be covered.

IHT 411 Computer Reservation Systems

This course emphasizes acquiring operational proficiency with major computer reservation systems (CRS). Using CRS's live and training mode, the course topics addressed include; creating passenger name records (PNRs), itinerary pricing, fare quote queues, and flight information. In addition, non-airline-oriented information including car sales options, hotel index descriptions, hotel availability, tour index and immigrations and customs guide will be covered. This course is equally divided between lectures and travel lab simulations.

 

 

Major Electives

 

IHT 224 Geography of Tourism

This course analyzes countries; regions and cities attract tourism in terms of physical, geographical and socio-political characteristics of such tourist attractions in order to develop diversity of travel and recreational opportunities including Bangladesh Geography: Natural, Cultural, Heritage and riverine products. The correlation between the geographical condition and the tour management will be covered. Field trips are optional for this course.

 

IHT 273 Survey of Arts and Cultures

A survey of Western and Eastern arts and cultures is investigated. The focus is on the Asian arts from ancient period to present, featuring: drawings, sculptural arts, architecture and fine arts.

 

IHT 301 English for Hotel and Tourism

A study of English and technical terms used in the hotel business as well as in tourist services; technical terms relating to art, culture, geography, history, dramatic art, music and architecture; the practice of listening, speaking, writing, and reading comprehension from articles and books concerning hotel management and administration, tourism and daily conversation. Students will also practice working in simulated situations.

 

IHT 302 Law and Regulations of Hotel and Tourism

This course is an Introduction to laws, traveler's legal rights and regulations applicable to ownership and operation of tourism sectors. Registration of Travel Agencies, Hotels and Restaurants in Bangladesh. National Tourism Policy. Also, the legal aspects of international hospitality and tourism business with special attention to the laws of Thailand and other countries will be covered.

 

IHT 321 Sustainable Tourism

A study of sustainable tourism is investigated, including its meaning, background and evolution; effects and benefits of sustainable tourism; management principles of sustainable tourism and the roles of government and private sectors on sustainable tourism development, Ecotourism products of Bangladesh.

 

 

Free Electives

 

IFR 100 French

A study of the fundamental language structure and general vocabulary used in everyday life; the practice of listening, reading, speaking, and writing skills.

 

IGR 100 German

A study of the fundamental structure and general vocabulary; the practice of listening, speaking, reading, and writing skills for education.

 

ISP 100 Spanish

A study of the fundamental language structure and general vocabulary; a practice of listening, speaking, reading and writing skills.

 

ITH 100 Bangla Language for Foreigners

Intensive spoken and written Bangla for beginners. The students focus on the conversational skills sufficient to communicate in everyday life's activities. Elements of Bangla language are also taught in preparation of comprehensive studies.

 

 

IHT 450 Dissertation

 

All BA candidates require to undertake supervised study and research culminating in a dissertation/project in their field of specialization. The completed dissertation/project should be bind and printed in accordance with the regulations of IBAIS University.